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Customer Service

What is the waiting time for delivery in the U.S., India and other countries?

Orders from Jugniji.com are quickly delivered anywhere in all over the world. We ship quicker than anyone we know of. We ship products in stock within 3 business days after receiving the order. The average delivery time to our customers in the U.S. for orders without alternations was about eight business days ie our USA and Canadian Patrons received their favorite desired dresses within 8 business days from the dispatching date. For custom alterations, it takes 2 or 3 additional days. Subject to the stock’s availability, our minimum timeframe for delivery of any product is:

Within India: 5 business days

U.S.A, Canada & U.K: 6 business days

Other Countries: 9 business days

If you choose a 'Cheque' or the option of a 'draft' payment, the order will be processed only after your draft or your check has been realized.

Are Color options available for your equipment listed?

As for colors, please ask us for exact product number of your desired dress. Such queries should be made by contacting our customer service executive by writing online to http://jugniji.com/contacts/ and giving the reference of your desired equipment and our customer care executive will inform you of the colors that are available through phone or E-mail within 24 hours.

What is the standard size of your outfits?

our materials  are of standard size , its same as standard people use it . Please note that the sizes shown in the chart are provisional and may vary from one style to style.

Our Security Safeguard

At Jugniji.com we do not store your credit card detail, credit cart information will be filled in our secure server of WorldPay payment processing company, part of The Royal Bank of Scotland Group.

Credit Card Safety

 

Protecting the safety and security of your credit card detail is essential to us and our payment processing company.

We use Secure Sockets Layer (SSL) to protect the security of your credit card detail as it is transmitted to us.

Secure Sockets Layer (SSL) is the gold standard in Internet encryption technology that is a fancy approach of saying that it is a greatly sophisticated solution of scrambling data as it travels from your PC to the servers of our site.

How do I know if my credit card information secure?

To ensure you are accessing our secure server before you submit personal financial detail, look at the bottom left corner of your browser. If you see a closed lock or an unbroken key (depending on browser), SSL is active.

Some versions of browsers and some firewalls do not permit communication via secure servers such as the ones we use to process orders in jugniji.com.

How can I check the status of my order?

If you’ve placed an order with jugniji.com, you can check the status of your order by entering your electronic mail address and password in our order tracking.

How can track I the delivery of my package?

To help track the status of shipment, we’ll include a tracking number or an order confirmation number of delivery and the link to the website of the Courier Company. At the website of the courier company, you can check the status of your shipment by entering the tracking number of your order. Note that it may take 24 hours before tracking information appears on the website of the carrier’s company.

If you think the order is late, please note that:

• Credit card verification and authorization must be received prior to processing.

• The delivery takes place Monday through Friday, excluding holidays.

If you’ve any queries about your order, we’ll contact you by email or phone. Similarly, if you’ve any queries or changes to your order, please call us: +91-8373948180 anytime or write us online to http://jugniji.com/contacts/